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Case Study: Odessa Brown Children's Clinic

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Ongoing promotional and marketing efforts aimed at
enhancing the provision of high quality health care to
children in Seattle's Central Area.
The client:
Built during the Civil Rights Era as
part of the federal Model Cities Program, Odessa Brown
Children's Clinic provides medical, dental, and mental
health services to families in Seattle's Central Area. A
program of Children's Hospital & Regional Medical
Center, the Clinic depends on private contributions to
serve a primarily low-income clientele.
The objective:
Produce marketing and promotional
materials that will help increase patient volume in the
medical clinic and expand outreach to existing and
potential donors. In 2006, we did the same for the new
Northwest Sickle
Cell Collaborative.
The strategy:
Develop a distinct, consistent
brand identity and create marketing tools that capture
the Clinic's unique spirit and the impact the Clinic has
on patients, families, and the community.
The tactics:
Moore Ink. serves as overall project
coordinator and writer for comprehensive marketing and
promotional efforts including:
Coordinating development of a new logo, designed by
Sweetlight Creative of Seattle.
- Promoting a 30th Anniversary Open House and Health
Fair - produced and coordinated community advertising,
flyers, posters, etc.
- Coordinating production of a
9-minute video, "For Kids, For Families, For Our
Community," highlighting the history and impact of the
Clinic, produced by Dick Foley & Associates LLC
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Writing and coordinating design and production of seven
new brochures covering general information, medical
services, dental care, teen health, asthma outreach,
sickle cell treatment and the Women, Infants, and
Children nutritional program
- Writing and coordinating design and production of a 24-page
publication targeted toward donors - conducted
family/patient interviews, oversaw photo shoots, wrote
and edited copy, coordinated with graphic design by
Latent Image
- Writing and coordinating design, production, and
distribution of direct-mail marketing targeted at low-
and middle-income families in surrounding under-served
areas
- Writing, designing, and producing a pamphlet
for the Paula Marcus Guild, which raises funds for
Odessa Brown, and assisting in promoting the Guild's
annual art auction
The results:
Patient volume and donor
contributions showed marked increases. Produced all
materials on time and within budget and successfully
worked with staff and Board members to ensure input and
buy-in.
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